Data Analytics and Statistics Hub

Thriving and Healthy Residents

Increase number of people utilizing the Loan Closet by 15% by 2025


FY22 Actual

FY21 Actual

Objective Description

Research indicates that the utilization of assistive technology (e.g. walkers, reachers, rollators, tub transfer benches) significantly enhances people's capacity to remain safe and independent in the community while dealing with a disabling condition. However, many people are not able to afford or acquire such devices on their own, or do not know how to safely use it. The Loan Closet serves a vital role in helping provide the tools people need to maintain their own independence.

Trend Analysis

The Loan Closet continued to expand in FY22, despite limitations imposed by the COVID-19 pandemic. A digital platform for available inventory was implemented. The program, in every year of its existence, has recorded 100% satisfaction rates from customers. Further growth is constrained by staffing capacity, limited returns and donations, and full utilization of digitial platform for referral requests.


  • Increase the number of volunteers.
  • Target outreach to low-income communities.
  • Partner with Maryland Technology Assistance Program (MD-TAP).
  • Partner with non-profits who have similar mission covering the lifespan.

Source: Department of Community Resources and Services

Target = 3,800

Detailed Analysis

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